Case Studies (private)
DS as a Service - From idea to trade (private)
DS as a Service - Prospecting360/Soft Onboarding (private)
DS as a Service - From idea to trade (private)
Sponsors + Experts
- Head of Sales from a global private bank
Use Case Overview
The client eagers to drive their „house view“ communicaton broadly to all front-office staff and portfolio managers, in oder to ensure the resulting research/advise leads to a trade/product sale. By ultilising our data science product ferris.ai, proposal/offer conversion rates were increased by 42% after an initial learning curve and algorithm calibration phase of 6 months resulting in additional AuM growth of 8% from targeted clients.
Current Situation
- The information flow from research or strategic asset allocation (CIO) to RMs and eventually to clients does rarely follow a structured path
- Risk managers were not good supported by portfolio managers and research
- It was difficult to explain why the timing or complexity, or risk of certain proposals were not a good fit for aspecific client
Desired Target State
- The information flow from research or strategic asset allocation (CIO) to RMs and eventually to clients does rarely follow a structured path
- Risk managers were not good supported by portfolio managers and research
- It was difficult to explain why the timing or complexity, or risk of certain proposals were not a good fit for aspecific client
Impact
Revenues
Conversion rate of investment recommendations increased by 42%
Quality
Better alignment of Risk – Portfolio Management and Relationship Manager
Cost
AuM growth of target clients by 8% after 9-12 months
Time
Continuous Tracking
Revenues
Conversion rate of investment recommendations increased by 42%
Quality
Better alignment of Risk – Portfolio Management and Relationship Manager
Cost
AuM growth of target clients by 8% after 9-12 months
Time
Continuous Tracking
Core Agents / Solution Steps
- Transparent and achievable CRM
- Bank communication is screened for gap/fit
DS as a Service - Prospecting360/Soft Onboarding (private)
Sponsors + Experts
- Head of Sales from a leading Swiss universal bank
Use Case Overview
The client would like to drive the idea of „soft onboarding“, instead of selling hard to a new prospect. We started to engage them with bespoke information or advice free of charge, alongside to automate their CRM by leveraging our ferris.ai data platform.
Current Situation
- Hunting for new important clients usually is driven by referrals and the search for an „ideal event“ to introduce a bank‘s services
- Existing client relationships are usually screened manually and approached directly to request an introduction, prior to offering any services
- Monitoring the market and a prospect’s connections can be cumbersome and is error prone – either introductions are awkward, or they do not focus on a specific and urgent need
- Success and conversion rates seem hard to plan
Desired Target State
- Hunting for new important clients usually is driven by referrals and the search for an „ideal event“ to introduce a bank‘s services
- Existing client relationships are usually screened manually and approached directly to request an introduction, prior to offering any services
- Monitoring the market and a prospect’s connections can be cumbersome and is error prone – either introductions are awkward, or they do not focus on a specific and urgent need
- Success and conversion rates seem hard to plan
Impact
Revenues
Doubled the amount of well managed prospects
Quality
Allowed Relationship Manager to be less sales and more advice driven
Cost
Save +35%
Time
Reduced time ‘interest to closing’ from 12 to 7 month
Revenues
Doubled the amount of well managed prospects
Quality
Allowed Relationship Manager to be less sales and more advice driven
Cost
Save +35%
Time
Reduced time ‘interest to closing’ from 12 to 7 month